Introduction to business meetings.
Key vocabulary.
Opening a meeting: setting the agenda.
During the meeting: expressing your opinion; expressing agreement and disagreement; interrupting; the importance of turn-taking.
Closing a meeting.
The important of cultural factors and cross-cultural communication.
Social English.
Talking on the telephone.
Fluency activities.

Introduction: how to give effective presentations (and how not to).
Basic techniques: the start; the main body (structuring your ideas; signposting); the finish.
Powerful techniques to connect with the audience: repetition, the rule of three, mantras, etc.
Questions from the audience and effective strategies for answering them.
Solutions to problems with numbers and strategies for presenting large numbers
Social English.
Talking on the telephone.
Fluency activities.